General Office Clerk - Intermediate 11699

Company Name:
SITE Personnel/MAP Engineering
Target Start Date: January 19th (must be available to interview week of January 4th)
Location: Buffalo Grove
Working hours: Minimum 30 hrs/wk, most likely 40hrs/wk
Pay: $10.50/hr
The manager is looking for a contractor who is dependable, eager to learn/ fast learner with great problem solving skills. Customer service experiences a must - financial institution experience an asset. Due to the duties and responsibilities of this role, the contractor must have great analytic skills, pays attention to details, exceptional organizations skills and be able to work under a deadline/pressure.
This role will involve many back office tasks to support the front end bankers. They will be responsible for creating reports and checking/validating details within them . They must be computer savvy as they will be working with internal systems to pull data, complete investigations and follow through processes to complete any requests. They will be responsible for scheduling and confirming appointments between external clients and bankers (via email). They will be managing emails that comes into the main mailbox and completing the request (example: client may email and ask for specific bank documents, contractor must locate files, send to specific requester). They will also be responsible for two mail runs daily. They will be managing the mail cart, sort mail and delivery to appropriate departments. Candidates must be able to lift up to 10lbs.
Education/Experience. High School Diploma or equivalent required.
5+ years of RELATED customer service experience required
Skills and Competencies:
Verbal and written communication skills
Interpersonal skills.
Strong ability to work independently and manage one's time.
Strong ability to keep information organized and confidential.
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint
Perform other duties as assigned

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