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Help Desk Technician II Job Description Job Description Position Purpose: The primary purpose of this position is to provide slightly advanced (Tier 2) technical support to our clients for both computer and telephony needs. Position Responsibilities: Serve as an escalation point and resource for Help Desk Technician I positions. Provide Tier 1 and Tier 2 technical support for clients calling in as well as follow up with clients that have open tickets in the system. Escalate anything more advanced as needed. Address. After registering you may be able to apply for this job directly (if still active) on (MNJ Technologies)'s site. Future job matches may be sent from Geebo approved job partners.
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